ClickFox is the market leader of a new breed of Customer Experience Analytics software and solutions, analyzing behavior for more than 17.6 billion Consumer Journeys across every channel available to consumers. ClickFox with its Customer Experience Analytics Platform provides a visually intuitive mapping of all customer interactions -- from IVR, retail, Web, and email to agent CRM desktops, mobile devices, interactive kiosks and more -- delivering unparalleled visibility into end-to-end Customer Journeys.
Deployed by Fortune 500 enterprises, including some of the largest telecommunications companies and financial institutions, ClickFox has a proven track record of helping world-class service providers dramatically boost operational efficiency and profitability.
ClickFox
Big Data Customer Experience Analytics
DENVER, May 10, 2016 /PRNewswire/ -- ClickFox and Atos, an international leader in digital services, have announced an exclusive three-year partnership to deliver an industry first-of-its-kind journey approach in digital automation for infrastructure & data management to more than two thousand companies.
May 10, 2016
BMO Financial Group has chosen ClickFox™ as a key strategic analytics partner, an illustration of BMO's commitment to delivering a great customer experience.
April 4, 2016
DENVER, Jan. 14, 2016 /PRNewswire/ -- ClickFox is proud to announce that its journey analytics platforms, across global clients and multiple business verticals, has surpassed 100 Billion connected Journeys. The stories locked within thousands of files and data structures are being told through the visualization of journeys for ClickFox clients.
January 14, 2016
Recent interview by ClickFox with Rob Strickland, telecommunications industry and IT management expert, on the art of survival in the age of the customer in 2015.
December 8, 2014
Consumers interact with their product and service providers via their phones, tablets and other devices, a digital transformation made possible by the telecommunications and broadband industry.
November 5, 2014
Food and Beverage, Retail Stores, PC/Tablet/Cell Phone Manufacturers and Banking/Credit Card Providers are Top Industries Fostering Loyalty in 2014, Consumers Say.
May 6, 2014
ClickFox was shortlisted in the November issue of CIOReview as a Top 20 Most Promising Data Analytics Company. A distinguished panel of CEO’s, CIO’s, VC’s industry analysts and the editorial board of CIO review selected the final 20 from hundreds of companies in the space.
November 5, 2013
Company News
CEO: Marco Pacelli
Cedar Board: Amnon Shoham